Privacy Policy

Last updated: July 20, 2026

1. Who is responsible for your data

CreativeDigitalInfinite, located at 5455 Avenue de Gaspé, Suite 202, Montreal, QC H2T 3B3, Canada, is responsible for the personal information collected through this website. You can reach us at contact@creativedigitalinfinite.com.

2. Information we collect

Through our contact form and newsletter sign-up, we may collect the following personal information:

• Full name.
• Email address.
• Company or brand name, when voluntarily provided.
• Any information freely included in the message sent.

Additionally, through necessary and, where applicable, analytics cookies, we may collect information about your browsing on the site. See our Cookie Policy for more detail.

3. Why we use your information

We use your personal information for the following purposes:

• To respond to your inquiries and project requests.
• To manage the contractual relationship if you hire our services.
• To send the newsletter and marketing communications, only if you've given express consent.
• To comply with our legal and tax obligations.

4. Legal basis

The legal basis for processing your data is the consent you give by checking the corresponding box on our forms or by subscribing to the newsletter, as well as, where applicable, the performance of a services contract and compliance with legal obligations.

5. Data retention

We keep your personal information for as long as needed to handle your request and, if a contractual relationship is established, for its duration plus the retention periods required under applicable tax and commercial law. Newsletter subscription data is kept until you unsubscribe.

6. Who we share data with

Your data is not shared with third parties, except where legally required. We may use technology service providers (such as hosting or email delivery tools) acting as processors, with whom we maintain corresponding confidentiality and data protection agreements.

7. Your rights

You can exercise your rights to access, correct, delete, restrict, or object to the processing of your data, and to data portability, at any time by sending a request to contact@creativedigitalinfinite.com. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) if you believe your information hasn't been handled in line with applicable law.

8. Security

We apply appropriate technical and organizational measures to ensure a level of security suited to the risk, protecting your personal information against unauthorized access, loss, or alteration.

9. Changes to this policy

We may update this Privacy Policy to reflect changes in the law or in our services. We recommend checking this page periodically.